Repairs & Upgrades
Computer won't start? Nothing showing except the blue screen of death and a cryptic error message? Maybe an increasingly sluggish computer, when the simplest task takes forever? It could be a fault, but that's not always the case.
Computer hardware can soon become overwhelmed by increasingly complex modern operating systems. A machine that ran well when it was new may struggle with Windows as it is upgraded over time and new versions of programs often require a higher performance level from your computer.
There may not be anything broken, yet our daily computer work can still benefit from some attention to the hardware. At the simplest level, just giving your computer more memory or upgrading to a solid-state drive (SSD) could be all that's necessary to restore lost performance.
Although generally reliable, computer parts do occasionally fail, though a repair is often quick and simple to do. We will always do our best to keep you informed of what is wrong and what we can do to put it right.
All our repairs are undertaken on a no-fix, no-fee basis. For some repairs and upgrades, we can quote from our fixed-price tariff.
Software installation is generally a straightforward process these days – until something doesn't quite work properly, when it can be a nightmare to get right. Error messages can be cryptic and confusing, installation questions a mystery.
Quite often, problems can be resolved quickly and easily by Remote Assistance, so you can get on with what you want to do with the minimum of delay. If a visit is required, most problems can be resolved within an hour of on-site assistance.
Most modern hardware accessories are well supported by both the manufacturer and the operating system, but things don’t always go as smoothly as planned and sometimes that word 'incompatibility' can rear its ugly head.
We offer assistance with installing anything connected to a computer system – internal and external hardware and its support software. In most cases, accessories can be installed in under one hour.
Sometimes Remote Assistance can lead to a straightforward resolution quickly and at a lower cost.