Being unable to access important files and other data on a computer can be a disaster. Although most of us know how important it is to keep a separate copy of vital work, we may not be as meticulous as we should. If the worst happens, all may not be lost.
In spite of good protection and careful Internet habits, it is quite possible to find a home computer infected with a virus. Unfortunately, the modern virus is much more able to resist easy removal than in earlier times and there may be no 'quick fix', in spite of claims by repair workshops and software sellers.
Frankly, with many infections, the only sure solution is to completely wipe the hard drive and reinstall the operating system. Although this sounds drastic, an infecting agent can quite easily hide in remote parts of the hard drive file system and survive less thorough cleaning attempts.
With proper preparation, an operating system reinstall can be quicker, more thorough and cheaper than trying to clean an infection by lesser methods. Additionally, the computer will usually perform much better after such maintenance and valuable data need not be lost.
Hard disk failure
The hard disk drive is one of the hardest working parts of a computer and one of the few components with high-speed precision moving parts. The technology involved is now quite old and with ever-increasing disk capacities, it is often stretched to its limits and beyond.
If a hard disk drive fails due to magnetic errors, it is often possible to revive it, even if just long enough to allow recovery of the data.
As with all our repairs, we undertake data recovery on a no-fix, no-fee basis.